The point of contact for all of your requestsYou have a question about your insurance contract, an announcement to make or you need information? Our Customer Services are your exclusive point of contact. www.groupemutuel.ch/contactusWrite to us or contact us by phone: we will provide an answer as quickly as possible.Our Customer Services are available Monday to Friday, from 08.00 to 18.00:Hotline 0848 803 111 l Email clients@groupemutuel.chOne single address for sending medical invoices (original documents) and letters:Groupe Mutuel, Rue des Cèdres 5, 1919 Martignyprestations@groupemutuel.chIn approximately 40 agencies and 6 service centres throughout Switzerland, our employees are available to welcome and advise you.Opening hours: from 8.00 to 12.00 and 13.30 to 17.00 (incl. on the eve of public holidays).Make life easier thanks to your Customer AreaScan and send your invoices instantlyConsult your documents and refundsModify your contracts and personal dataDownload the application from your App StoreQuestions about the Customer area?Your frequently asked questions on the Customer Area - Groupe Mutuel Call our hotline on 058 758 71 71 (Monday to Friday, 8am to 6pm)Write to us at customer.area@groupemutuel.ch

SafeConsult AG has stood for consulting and training in the field of the transport of dangerous goods since 2001. Our special expertise, which is the result of pooling the knowledge of the Association of Swiss Forwarding and Logistics Companies (SPEDLOGSWISS), is in the field of forwarding, logistics and transport. Our long-standing customers particularly appreciate our competence in the field of risk analyses, as well as the internal training and further education of your employees. SafeConsult AG is your reliable partner for the continuous improvement of the quality in the handling of dangerous goods transports of your company, for the training of your employees and for the support and consulting of companies in the establishment of a dangerous goods management. To achieve this, we mainly offer services as "External Dangerous Goods Advisors". In addition, you will also find in us a competent partner in the areas of: Major Accidents OrdinanceManagement systems (ISO 9000, 14001)Training and further education: a must! Correct information as well as knowledge in the area of dangerous goods are a basic requirement for the persons in charge and other responsible persons and, moreover, a key to process optimisation and risk reduction. Training should also be seen as an obligation to fulfil the requirements of GGBV, ADR, IATA-DGR, CTU packing guidelines, etc. The benefits Safety through qualified personnelProcess optimisation through error avoidance and simultaneous risk reductionImportant prerequisite for (functional) delegation, including responsibilityControl of the "galloping" flood of regulationsThrough company-specific in-house training by SafeConsult safety consultants (dangerous goods safety advisors), targeted and practice-oriented knowledge can be acquired that can be put to immediate use. Thus, as an entrepreneur, you are one step ahead of the danger in order to prevent accidents that could be caused by dangerous goods. External dangerous goods safety advisers / consultants The work of a dangerous goods safety adviser is associated with high demands on specialist knowledge, knowledge of the system and reliability. The multitude of national and international laws and regulations are difficult to understand. Because this special requirement profile presents many companies with burdensome time and cost problems, the legislator also allows the possibility of employing an external dangerous goods safety adviser. This means that you as a company can outsource this task and save yourself all the problems of training or recruiting your own dangerous goods safety adviser. Our team supports you with: Advice on compliance with legal regulationsSetting up and monitoring the internal dangerous goods organisation Training of the responsible personsSupporting and advising the entrepreneur in the area of dangerous goodsProposing measures for the prevention of accidents Preparation of an accident report in case of damagePreparation of the annual report for the attention of the managementWe look forward to welcoming you as a customer. For more information please visit our homepage:www.safeconsult.ch